isolved Is Helping Employers Avoid Digital Accessibility Lawsuits

Image credit: iStockphoto/LightFieldStudios

When we talk about the workforce, we think of able-bodied men and women sitting at desks or doing fieldwork. But in reality, that’s only half the picture; less than half if you take isolved’s survey of over 1,000 full-time employees in the U.S. into consideration.

The results show that 59% of the workforce see themselves as either neurodiverse (35%) or someone with a physical disability (24%). These diversities matter when accessing information and systems employees need to be successful.

In fact, 25% of those who identify with neurodiversity say their current employer does not accommodate, while 29% of the employees with a physical disability said the same.

The lack of digital accessibility creates a significant risk for companies. They become vulnerable to digital accessibility lawsuits because their impacted employees do not feel they can get the proper support. In some cases, it also introduces compliance risks.

This is made worse by the lack of employee resource groups (ERGs). While employees with a physical disability indicated a preference for support groups while neurodiverse employees wanted their employers to build awareness, only 31% of companies had ERGs.

"There were more than 4,000 accessibility lawsuits filed in 2021, and as people rely on the internet more than ever before, we suspect that number to grow without proper investment," said James Norwood, chief marketing and strategy officer at isolved.

isolved People Cloud is looking to change this. Its Adaptive Employee Experience offers an interface to ensure an accessible employee experience through its intelligently connected human capital management (HCM) platform. When companies partner with isolved, they provide their workforce an HR technology system that includes accessible design (W3C WCAG 2.0 at AA conformance level) that is Section 508 accepted and meets Americans with Disabilities Act (ADA) standards, the company claims.

Goodwill of St. Clair County in the U.S. is going further. It is using isolved to make financial wellness more accessible for their employees.

"Flexibility in pay is increasingly popular for our employees," said Kim Uroda, accounting manager at Goodwill of St. Clair County. "Pay cards are proving helpful for our individuals who do not have bank accounts or have limited transportation. Our job is to support every individual so they can bring their best selves to work."

Image credit: iStockphoto/LightFieldStudios